Privacy Policy

1. Overview

Royal Health & Wellness respects your privacy. This Privacy Policy explains how we collect, use, store, and protect information submitted through this website, the online portal, Android app links, WhatsApp contact, and related inquiry channels.

2. Information We Collect

When you submit the interest form or contact us, we may collect your full name, email address, WhatsApp number, city, interest type, preferred contact time, inquiry message, consent confirmation, and basic technical details needed for website security and form processing.

3. How We Use Your Information

We use your information to respond to your inquiry, provide contact support, guide you about the platform, arrange portal access after team contact (new users are not given a direct portal link from this website), share app access information where applicable, improve communication quality, maintain internal inquiry records, and protect the website from misuse.

4. Consent to Contact

By submitting the contact form and selecting the consent checkbox, you agree that Royal Health & Wellness may contact you regarding your inquiry through email, phone, WhatsApp, or other contact details provided by you.

5. WhatsApp and Communication Channels

If you contact us through WhatsApp or provide your WhatsApp number, your communication may be processed through WhatsApp services. Your use of WhatsApp is also subject to WhatsApp's own terms and privacy practices.

6. Portal and Android App Access

New users are not provided a direct portal link from this website. Portal access is arranged after you contact our team and receive guidance. The Android app may be available for download separately. The portal and app may have their own login, access, or data handling processes. You should review any notices displayed on those platforms before using them.

7. Third-Party Links

The website may include links to external platforms used for portal access, communication, downloads, or technical services. We are not responsible for the content, security, or privacy practices of third-party websites.

8. Data Sharing

We do not sell your personal data. We may share limited information only when necessary to respond to your inquiry, operate the website, comply with legal requirements, protect users, or maintain platform security.

9. Data Storage and Security

We take reasonable steps to protect submitted information from unauthorized access, loss, misuse, or disclosure. However, no website, email, or online communication method can be guaranteed completely secure.

10. Data Retention

We keep inquiry information only for as long as reasonably needed for communication, record keeping, platform support, legal compliance, or internal administration.

11. User Responsibility

You are responsible for submitting accurate information and for not sharing sensitive personal details that are not required for your inquiry.

12. Children's Privacy

This website is intended for general users seeking platform information. If a parent or guardian believes that a child has submitted personal information without appropriate consent, they may contact us for review.

13. Your Rights

You may request access, correction, or removal of your submitted inquiry information by contacting us at royalhealthcarewellness@gmail.com. We may need to verify your request before taking action.

14. Wellness Disclaimer

This website is for general wellness awareness only and does not provide medical advice. Information on this website should not be used as a substitute for professional advice from a qualified health professional.

15. Changes to This Policy

We may update this Privacy Policy from time to time. The updated version will be posted on this page with a revised date.

16. Contact

For privacy questions, contact Royal Health & Wellness by email at royalhealthcarewellness@gmail.com or WhatsApp at 03295315876.